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Vehicle Lemon Law

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Vehicle History Reports help you make a purchase decision on used vehicles.

Center for Auto Safety Information is able to provide you with the vehicle complaints on file with the National Highway for Traffic Safety Administration (NHTSA). Each year, thousands of Americans call the government to register complaints about their vehicles. The federal government collects this information.

State Lemon Laws vary in coverage. Some states offer motorcycles lemon laws in addition to car lemon laws.

Each state defines what a lemon vehicle / car is and require that the manufacturer, not the dealer, take care of the defects. If a number of attempts have been made to repair a defect that significantly impairs the use, value or safety of a car and the car continues to have this defect, the car is then considered to be defective and labeled a “Lemon”.

Most statutes set up a warranty rights period for a defined period, typically 12 to 24 months or 12,000 to 24,000 miles. Please note that your defect(s) must occur sometime during this period.

Most state laws provide specific guidelines as to what constitutes a sufficient number of attempts to repair, and whether these attempts entitle the consumer to a refund or replacement. These are:

1. If the defect is a serious safety defect involving brakes and or steering, the manufacturer is granted one attempt to repair.
2. If there is a safety defect that is not considered a serious safety defect, the manufacturer has two attempts to repair.
3. For any other defect, the manufacturer is usually given three or four chances to repair the same defect.
4. If at any time the vehicle is in the shop for a cumulative total of 30 days in a one year period, with at least one of those days occurring the first 12,000 miles.

If any one of these of these guidelines occurs, the consumer is usually given the right to require repurchase or replacement of his/her vehicle.

The complaint index is based on a ratio of the number of complaints for each vehicle to the sales of that vehicle.

Model Complaint Index Ratio
Mazda MPV 11,090
Kia Sportage 7,204
Ford Excursion 6,682
Ford Windstar 4,550
Mercury Cougar 4,342
Honda Passport 3,691
Honda S2000 3,510
Mitsubishi Eclipse 3,421
Isuzu Rodeo 3,393
Ford Explorer 3,039
Land Rover Range Rover 3,034
Audi A6 2,982
Hyundai Tiburon 2,954
Honda Odyssey 2,825
Lincoln LS 2,753
Jeep Grand Cherokee 2,744
Volkswagen Passat 2,676
Buick LeSabre 2,555
Suzuki Grand Vitara 2,552
Chevrolet Blazer 2,541
Chevrolet Impala 2,463
Jeep Wrangler 2,456
Toyota Tundra 2,454
Dodge Dakota 2,380

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Vehicle History Reports help you make a purchase decision on used vehicles.

You should know what they know… Over 5 Million AutoCheck reports are run every month by auto auctions, dealers and consumers!

An vehicle history report will answer common concerns such as:

1. How many people have owned this car?
2. Has the car ever been in an accident?
3. Has the car been damaged by floods, fires, hail or other natural disaster?
4. Is the mileage on the odometer trustworthy?
5. Has the car ever been recalled?
6. Was the car used as a service vehicle (police car, taxi, etc.)?
7. Has the car ever had a branded title (e.g., junked, salvaged or rebuilt)?
8. Was the car ever repossessed or stolen?
9. Has the car ever been sold at auction?
10. Is there a lien on the vehicle?

VIN Reports Check these Important Areas:

Vehicle Title Check
Vehicle Problem Check
Vehicle Odometer Check
Vehicle Use and Event Check

Vehicle disposition:

Salvaged, Rebuilt, Fire Damage, Damage, Frame Damage, Lemon, Salvage Auction, Water Damage, Rolled Back, Broken, Exceeds Limits, Suspect Miles, Accidents, Theft, Police / Taxi Use, Fleet Car

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